Ipad And Mac Lead In Pc And Tablet Customer Satisfaction Study Samsung Ranks Behind Apple

This year, ACSI saw customer satisfaction for PCs and tablets rise ever so slightly 1.3% to an average score of 78/100.

HP, Acer, Dell, and Toshiba all ranked in the high 70s with the last three companies sharing a score of 77.

Apple is set to launch new Mac products with a 16-inch MacBook Pro expected as soon as October with an all-new keyboard and slim bezels. The Mac Pro and Pro Display XDR are set to arrive this year as well.

As for iPad, Apple debuted the new 10.2-inch 7th gen iPad at its iPhone 11 event that starts at $329 and now includes a Smart Connector. And updated iPad Pro models could arrive at an October Apple event.

Check out ACSI’s rankings in the infographic below: